Privacy policy

Studio Elephant (“we”) runs studioelephant.au. This policy explains what personal information we collect and why.

What we collect

• Contact details you send via the contact form (name, email, store URL, message)
• Optional email if you share it after the free store health check
• Basic server and analytics data needed to run and improve the site
• Project files and store access details you provide during paid work

How we use it

• To reply to enquiries and deliver audits, builds, and updates
• To send health-check follow-up notes you asked for
• To improve the website and services

We do not sell personal information.

Sharing

We use processors such as form and hosting providers to run the site. They only get what they need to provide that service. We may share information if required by law.

Retention

Enquiry and project records are kept as long as needed for the work and basic business records, then deleted or anonymised when no longer required.

Your choices

Use the contact form to ask for access, correction, or deletion of personal information we hold about you.

Contact

Studio Elephant, Melbourne, Australia. Contact form.