The Shopify Store Audit Checklist: 57 Things to Check Before You Spend Another Dollar on Ads
Written by Justin (Jus)
Founder, Studio Elephant · Shopify Select Partner
Before you increase your ad spend, launch a new product, or try to drive more traffic to your store, ask yourself this: is your store actually ready to convert that traffic?
Most stores aren't. They have specific, identifiable problems that are causing visitors to leave without buying — and spending more on traffic just means more people hitting those same friction points.
This checklist covers what Studio Elephant looks for in a professional Shopify store audit. Work through it section by section. For every item you mark "no" or "needs work", you've found something that's costing you sales.
Want the short version?
There's a faster interactive health check — six screens, a score out of 120, and a clear weak spot. Use that if you want a quick read; use this page if you want the full 57-point pass.
Run the store health check →How to use this checklist
Go through each section on your actual store — on both desktop and mobile. Be honest. The goal is to find problems, not to convince yourself everything is fine.
Mark each item:
Done Missing~ Needs work
1. Homepage
Your homepage is where most new visitors form their first impression. It needs to answer three questions in under 5 seconds: What do you sell? Who is it for? Why should I buy from you?
2. Product Pages
Product pages are where the purchase decision is made. They need to answer every question a customer might have — because if they have an unanswered question, they'll leave to find the answer and often not come back.
3. Cart
The cart is a critical transition point. Someone has made the decision to buy — don't give them a reason to second-guess it.
4. Checkout
Checkout is where the money changes hands. Every piece of friction here costs you completed sales. This section is critical.
5. Mobile Experience
Most Shopify traffic is often mobile. Do this section on your actual phone, not in a browser simulator.
6. Trust & Credibility
First-time visitors don't know you. Every trust signal you add reduces their perceived risk of buying from you for the first time.
7. Speed & Performance
Test your store at pagespeed.web.dev before going through this section.
Interpreting Your Results
Count up how many items you marked as "missing" or "needs work". Here's what that number means:
What to Do With Your Results
Once you've identified your missing items, prioritise them using this logic: fix issues that affect the most visitors first, and issues closest to the purchase decision second.
Homepage and speed issues affect every visitor. Checkout issues affect only people who've already decided to buy — but those are the highest-value people to recover, so they're still urgent.
If you've identified more than 8 issues and aren't sure where to start, or if you want a professional review that goes deeper than a checklist — looking at your actual analytics, identifying specific drop-off points in your funnel, and giving you a prioritised action plan — aprofessional CRO audit is the most efficient path forward.
Every item on this checklist represents a potential customer who almost bought — and didn't. Fix them systematically and your conversion rate will follow.

Author
Justin (Jus)
Justin (Jus) founded Studio Elephant, a Melbourne Shopify development and CRO studio. Studio Elephant has delivered over 250 Shopify stores for clients in Australia, New Zealand, the USA, Canada and the UK. Writing here comes from live audits and builds, not theory.
Common questions
What should a Shopify store audit cover?
Homepage clarity, collections, product pages, cart, checkout, trust signals, speed, and tracking. Studio Elephant uses that path in paid audits and in this self-serve checklist.
Can I audit my Shopify store myself?
Yes for a first pass. Walk the checklist on mobile and desktop and note every friction point. Studio Elephant still recommends a paid audit when you have more than a handful of issues or need a ranked fix list.
When should I book a professional Shopify CRO audit?
When traffic is real but sales lag, or before you scale ads. A Studio Elephant conversion audit is $699 AUD and produces a priority list so spend goes to the highest-impact fixes first.
How is a Studio Elephant audit different from a checklist?
The checklist flags likely problems. Studio Elephant checks your live store, records a walkthrough, and ranks fixes by conversion impact so you know what to do first.